At SVF BRANDING, we don’t just deliver design. We deliver clarity, structure, and results — one step at a time.
Here’s exactly what working with us looks like from enquiry to delivery, so you always know what to expect.
1. 📨 Step One: Enquiry & Discovery
Everything starts with your first message.
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You reach out via our website, email, Instagram, or WhatsApp.
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We respond within 24 hours (on business days) to acknowledge your request.
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We’ll ask for a quick overview of your needs: What service are you looking for? What’s your brand or business about? Any deadlines?
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You’ll be invited to fill out a project briefing form or answer questions directly in chat/email.
🎯 This step helps us understand your goals, brand personality, and expectations — so we can recommend the right service and quote with clarity.
2. 💬 Step Two: Quotation & Proposal
Based on your briefing:
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You’ll receive a custom quote, timeline, and service breakdown via email or message.
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If needed, we’ll jump on a quick call (or voice note/chat) to clarify any specific requirements.
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Once you're happy, we’ll send an official invoice and a basic service agreement.
💳 Payment is required upfront to secure your slot in our schedule. Some larger projects may qualify for milestone payments.
3. 🧠 Step Three: Research & Creative Direction
Once payment is received:
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We begin with in-depth research: your competitors, audience, market trends, and relevant inspiration.
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We create a creative direction plan — outlining tone, colour, layout ideas, brand voice, and design flow.
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You’ll get a moodboard, wireframe, or design direction (depending on your service) for initial feedback.
📌 You’ll never be left in the dark — we share updates and creative previews before we fully dive in.
4. ✍️ Step Four: Design & Development Begins
Here’s where the magic happens.
Depending on your project type:
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For design work (logos, flyers, packaging, etc.): We craft 1–3 unique initial concepts based on your brief.
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For branding kits: We develop your full identity system with logo variations, colour palettes, fonts, icons, and usage examples.
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For web development: We build on platforms like Shopify or WordPress, using custom-coded or premium theme frameworks based on your needs.
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For 3D renders: We model, texture, light, and render your product in stunning, photo-realistic visuals.
You’ll be shown drafts for feedback before any finalisation.
🔄 Unlimited revisions within scope ensure you’re happy at every stage. Revisions typically take 24–72 hours depending on complexity.
5. ✅ Step Five: Final Approval & Delivery
Once you approve the final version:
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We prepare all final assets in high-resolution and web-optimised formats.
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You’ll receive all files neatly organised and delivered via secure link (Google Drive, Dropbox, or WeTransfer).
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We’ll walk you through any important instructions — how to use your files, launch your site, or prep assets for print.
💾 You’re encouraged to download and back up all files immediately. Free re-delivery is available for 30 days.
6. 🛠 Step Six: Support & Aftercare
Our work doesn’t end at delivery.
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For web projects, we offer 14 days of post-launch support for bug fixes and minor adjustments.
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For design clients, we’re happy to advise on usage, formatting, or future updates.
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Need help months later? Our clients get priority service and discounted rates on future bookings.
🧩 We also offer retainer packages and add-on services if you’d like to keep working with us long-term.
🤝 Your Role in the Process
To keep things running smoothly, we ask you to:
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Respond to emails or revision requests within 2–3 days.
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Provide accurate content, inspiration, or brand material as early as possible.
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Be honest and clear in your feedback — we love collaboration and clarity.
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Respect project timelines — if you're delayed, we may need to reschedule your slot.
🌍 Global Delivery
We proudly work with clients across the UK, US, Europe, Africa, the Middle East, and beyond.
Wherever you are, we deliver world-class service — digitally and professionally.
🧾 Ready to Start?
If you’re ready to bring your vision to life, click below to get started:
📩 Email us: support@svfbranding.co.uk
🌐 Website: www.svfbranding.co.uk